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Calculating the Cost of Clinical Vacancy

Clinical vacancy is caused by many factors such as the shortage of providers, geographic location, unanticipated increase in demand, market competition for talent, and more. Now more than every healthcare organizations are struggling to manage clinical vacancy. The Atlantic reported…

How to Define KPIs that Matter

  What Is A KPI? A Key Performance Indicator (KPI) is a measurement that has been selected to be the indicator of one’s performance in relation to a stated goal.  Typically, these are purely quantifiable metrics that demonstrate either moving…

2021 Top 7 ITSM Solutions

What are the Solutions? Information Technology Service Management (ITSM) enables technology organizations to better manage the service and maintenance of their IT stack. This article provides a list of ITSM software solutions that aid technology teams in the processes and…

Technology Innovation Strategy 101

Technological innovations are taking place in healthcare organizations are occurring at a rapid pace. Interoperability, managing the increasing cost of care, privacy and security concerns, patient experience, value-based payment models, and many more challenges in the healthcare provider landscape push…

ITSM and Why It’s Important

What is ITSM? Information Technology Service Management (ITSM) is a term for frameworks that encompass the processes, procedures, and guidelines that can be utilized to manage all customer-oriented IT-services in organizations of any type and size.  From problem and incident…

The 5 Why Technique and Healthcare Technology

Businesses in every field are constantly coming across problems that need to be solved and solved quickly. Unsolved issues typically grow into larger problems quite quickly and getting to the root of an issue can be the difference between making…

Choosing The Right SDLC Methodology

What Is The Right SDLC Methodology? In our previous post, we shared The Basics of SDLC. Now that we understand what SDLC, the next question is what is the right methodology? If you’re new to SDLC, you may be surprised…

The Basics of SDLC

So, you’re new to technology delivery. You’re a healthcare leader who was tasked with implementing a new software such as an Electronic Health Record (EHR) system, telemedicine, or even a custom tool that your practice can use in a clinical…

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