As discussed in previous sections, the ability to adjust clinical and operational needs quickly often depends on the ability to train critical resources. While ad hoc training in an emergency is expected, limiting this training during an emergency response greatly improves overall performance and the success of the response. Organizations should consider the following three categories of training:
- Skills, processes, and/or technology that benefits business as usual and emergency response. (Example: Learning a new telehealth tool)
- Cross training to create role redundancy (Example: Increasing the number of resources with intubation skills)
- Emergency preparedness training for resources to practice and learn new Skills, processes, and/or technology before an emergency event. (Example: Pandemic response dry run or online training)
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