Podcast – Keeping Millennial Employees Engaged

Welcome to Episode Three of the LIONs DEN: Conversations around a 21st Century approach to management and talent. In the third episode, we discuss how to keep millennial employees engaged!

Millennial Engagement

 

Discussion guide for today’s show:

1. Many employers believe that their millennial employees are NOT engaged, but is this actually a myth?

2. It is possible that millennial employees are engaged, but perhaps they just aren’t excited about the work they are assigned, or the tasked they are expected to complete…

3. The important question to ask is WHY do we believe our millennial employees are NOT engaged? In other words, there is very likely a reason why they may seem not engaged…

4. A big problem is that too many millennials do not understand how their work fits into the bigger picture.

5. “Tell me why this matters…” Why does it matter to both the business…and the customer…

6. What are some additional ways, in addition to training, to keep millennials engaged?

7. Communication is critical here. Both ways…

8. How do you define exactly what an engaged employee is?

9. You may help millennials advance skill sets, but if they aren’t engaged, it still doesn’t matter…

10. Too many employers thing the disengaged employees are the problem, and need to be replaced, rather than looking in the mirror…

11. When an employer determines that millennials are bad employees, instead of replacing them, they need to look at both the recruitment process that brought them there in the first place, but also examine how they ended up that way…

12. So…how do employers begin to turn this around?

13. When a customer has a good experience, chances are it was intentional. But, also, it was intentional to engage the employee to make that happen in the first place…

14. “An exposure to leadership…”

15. With regards to technology, it’s not just about BEING connected, it is also about FEELING connected.

16. What are some signals that indicate that millennials are disengaged.

17. And sometimes, this still goes back to poor training…and sometimes, you hired wrong. Or maybe, you didn’t assign someone to the right role.

18. It is the employer’s right to expect an engaged employee, and it should be a mutual effort to figure out and communicate to solve the problem.

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